Is Optus.com.au down - April, 2024?

Optus Outages and Status
Optus Logo

Optus is an Australian telecommunications company that provides a wide range of communications services, including mobile phone, internet and television services. It is one of Australia's largest telecommunications providers, with millions of customers across the country.

Last check: Just Now |

URL Checked:

http://www.optus.com.au/

Last Down:

Down (Right Now)

Response Time:

no response

optus.com.au outages reported by users in the last 24 hours

No Optus problems reported in the last 24 hours

This chart shows the number of Optus outages/problems reported by users in the past 24 hours. All data in the chart is in the UTC time zone.

Optus Outage Locations

Location

Reports

Last Reported

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Portsmith, Queensland, AU

55

3 days ago

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Melbourne, Victoria, AU

66

6 days ago

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Sydney, New South Wales, AU

61

1 months ago

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Perth, Western Australia, AU

15

1 months ago

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Adelaide, South Australia, AU

26

2 months ago

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San Francisco, California, US

2

4 months ago

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Canberra, Australian Capital Territory, AU

11

5 months ago

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Jinrongjie, Beijing, CN

1

5 months ago

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São Paulo, Sao Paulo, BR

1

5 months ago

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Glebe, Tasmania, AU

1

7 months ago

Most common Optus problems reported by users

36

No Signal

64

E-mail

Are you experiencing issues with Optus right now?

Is optus.com.au not working for you? If you are having issues with Optus, please use one of the options below to report a problem with the service

Optus.com.au website response status history

Date and Time

Response Time

Status Code

23 Apr 2024 - 22:13

no response

400

23 Apr 2024 - 15:22

no response

400

23 Apr 2024 - 08:26

no response

400

23 Apr 2024 - 03:00

no response

400

22 Apr 2024 - 20:12

no response

400

22 Apr 2024 - 11:00

no response

400

22 Apr 2024 - 05:03

no response

400

This table shows the optus.com.au outage requests and response browser checks executed automatically by the DownAU service. All data in the table is in the UTC time zone. If Optus is down or slow for you. You can try using a VPN service(to try from a different location) and also check the Tips below

General Tips to Fix an Optus.com.au

  • Check your internet connection: Unstable connectivity can slow down or prevent your apps or websites from loading. Reset your modem or contact your ISP if necessary.

  • Use another device: Try using a different computer or device to access your website or app to know if it’s a device issue.

  • Restart your device: Restarting your device is very important. Simply turn off your device and wait a few minutes before turning it back on.

  • Use a different browser: It's possible that the problem is with your browser. Try using a different one to diagnose the problem.

  • Verify your URL: If you enter the wrong URL, the website may display an error page or it may direct you to a different site instead.

  • Clear your cache: The cache stores frequently accessed data temporarily. Clear your cache by going to browser settings and selecting "clear browsing data".

  • Try Incognito mode: This mode disables cookies and temporary cache automatically — so you would know immediately if you need to clear cache and cookies or not.

  • Update your app: Developers often release updates to fix bugs and improve your app’s performance. If you're having issues, check for available updates as it may solve your problem.

  • Check for compatibility: Check if the app or website works with your device and operating system as an old device may cause issues.

  • Use VPN Service: Your internet provider might block the website or app you want to access. Try a VPN to see if it works.

  • Turn off your browser extensions: These can sometimes mess with apps and websites. If you're having issues, try turning off any extensions you've added.

  • Check your firewall & antivirus: These can also prevent you from accessing certain websites or services. You can try temporarily turning them off to see if it fixes the issue.

  • Disable ad-blockers: Ad-blockers can cause problems as well. Try to disable any ad-blockers you have installed and check if it fixes the problem.

  • Uninstall & reinstall: This is for mobile apps encountering issues–try uninstalling and reinstalling it. This can clear up any corrupt files or settings.

  • Update your device: Your device software may be outdated. Check the settings for updates to make sure your device software is up-to-date.

  • Reset app or website settings: Certain apps and websites offer an option to reset their settings to default. Check the help section of the app or website to see if this is available.

  • Check for malware: Malware can create problems with apps and websites. Install a trustworthy antivirus program on your device and scan for malware.

  • Clear your DNS cache: Check if the app or website works with your device and operating system as an old device may cause issues.

Join Optus Discussion

Suggestions? Issues? Outages?
Please share your Optus experience with other users around the globe.

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Melbourne, Australia 1 week ago

What is happening with this service ? We are paying for a service we cant use.

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Graham hill

Sydney, Australia 1 month ago

Not again guys? Really?

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Mandeep

Perth, Australia 1 month ago

Very poor internet service

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Bill van Duinen

Sydney, Australia 1 month ago

Only getting very slow 4g. Should get fast 5g as I am only 300 meters from the tower.

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Bradley Muller

Brisbane, Australia 1 month ago

Constant drop outs on your third world service. Won’t be signing up again.

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c

Melbourne, Australia 1 month ago

my datas not working and my phone calls arent going through

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D Ross

Melbourne, Australia 2 months ago

no mobile phone reception or internet in Hamilton, Victoria for a few days. Concerned daughter in Melbourne has looked this up for dad who we haven't been able to reach in days.

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Lisa

Warrnambool, Australia 2 months ago

Can you advise me when i am able to call or text again?

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Rudi

Perth, Australia 2 months ago

No mobile internet for 18hours 16/17th feb

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Rudi

Perth, Australia 2 months ago

No internet connection, but have phone connection

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Hayley

Geelong, Australia 2 months ago

no service at all on my mobile phone

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JK

Sydney, Australia 2 months ago

Not receiving any SMS - Sydney

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karen Ann Thornton

Brisbane, Australia 2 months ago

I have no mobile internet or phone connection.
0427120155

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Les

Sunshine West, Australia 2 months ago

Why is the net down again so over oputs

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Sydney, Australia 2 months ago

Have no internet

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TS

Melbourne, Australia 2 months ago

NOT HAPPY

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Adelaide, Australia 3 months ago

Not working

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Adelaide, Australia 3 months ago

No internet available in Parafield Gardens, South Australia

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Brisbane, Australia 3 months ago

No connection

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Robert

Brisbane, Australia 3 months ago

Calling landline from Coles (Optus) mobile Currumbin Waters, responds that mobile number has been disconnected. Other faults/bogus messges too.

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Brett Mcmahen

Perth, Australia 3 months ago

No coverage in Esperance..6450

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Mark

Perth, Australia 3 months ago

18/1 been down over 12 hours no internet. Optus told me W.A problem. No idea when it's back on

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ludvik

Perth, Australia 3 months ago

WI-FI not working

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Sydney, Australia 3 months ago

5g home internet and mobile phone connectivity dropped about 40 mins ago.

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Steven Kouventidis

Melbourne, Australia 3 months ago

No signal on my phone only SOS sine yesterday afternoon
Had to drive to next town to get reception.
54 Sanderson Court Bealiba VIC is my address
My phone no is 0490100900

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David

Sydney, Australia 4 months ago

dropping out around 6:15pm on and off and still unstable

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Robert

Melbourne, Australia 4 months ago

no service for 2 days!

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Jillian Ann Grice

Brisbane, Australia 4 months ago

no service

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Ron Osborne

Melbourne, Australia 4 months ago

I live at unit 954 8 Robinson's Rd frankston and have not had any mobile phone coverage for the last 5 days. Please let me know if and when you will resume coverage.

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Peter

Brisbane, Australia 4 months ago

Capalaba 4157 internet and phone stopped about 6.40 pm . NBN box is cycling through all lights out or flashing

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Lynne

Brisbane, Australia 4 months ago

No service on my phone all day

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Sydney, Australia 5 months ago

Refreshing website gave bad request error for about 10minuts

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Melbourne, Australia 5 months ago

I'm a shame it's still down today as well

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Former Opus Cutsomer

Newcastle, Australia 5 months ago

Can't call out and noone can call me.

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Me

Adelaide, Australia 5 months ago

Glenelg 5045 Emergency mode only

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Raphael

Sydney, Australia 5 months ago

No internet connection in Minto NSW 2566

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amy cliff

Brisbane, Australia 5 months ago

no internet

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Toby

Brisbane, Australia 5 months ago

No service in briabane

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Sydney, Australia 5 months ago

not working

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Selina McKenzie

Brisbane, Australia 5 months ago

SOS signal, not good enough!

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Jo

Sydney, Australia 5 months ago

Optus internet is down at Nambucca Heads

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K.Singtothong

Brisbane, Australia 5 months ago

No internet

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Peter

Sydney, Australia 5 months ago

No service can’t call or message no data

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Alexandria, Australia 5 months ago

No Optus mobile internet or phone service at Wyberba Qld. 233

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Disgruntled

Brisbane, Australia 5 months ago

Thinking of changing I.Ps after 20 <> years with them.

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G Fraser

Sydney, Australia 5 months ago

NO NBN OR OPTUS AT 40 SHANNON ST LALOR PARK 2147

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noeleenferguson35@gmail.com

Sydney, Australia 6 months ago

I've recharged nearly an hour ago with a $10 70 txt for 30 days. My friends are waiting to take me back to Lismore and my texts aren't getting through. I'm going to be stuck in Byron bay with no way to get home. Please get this sorted asap or I'll send the bill for a cab. And that ain't cheap. noeleenferguson35@gmail.com.

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anthony russo

Melbourne, Australia 6 months ago

I cannot get to optus email via browser

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Brisbane, Australia 6 months ago

No dial tone on out going calls says ringing but not responding

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Dean

Brisbane, Australia 6 months ago

4122 no service

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David Martin

Sydney, Australia 6 months ago

No Optus phone or data in Coonabarabran NSW since at least 7am this morning. Still waiting...

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Melbourne, Australia 6 months ago

Internet has been Dow for two days now in Kew 3101

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Chee Khoo

Sydney, Australia 6 months ago

No internet nor phone 4/38 Oxford road ingleburn 2565

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Piet pompies

Brisbane, Australia 6 months ago

No service

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Elimbah, Australia 6 months ago

Mobile phone is down. Message says NOT ON NETWORK.

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Ryan Stokes

Brisbane, Australia 6 months ago

No service

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Trevor Elias

Sydney, Australia 7 months ago

I have not had any landline reception for over one week on 02 98914956

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Pissed off

Sydney, Australia 7 months ago

Amaysim , Optus all down. no internet connection no mobile devices for the past month in Collaroy 2097

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Stuart

Canberra, Australia 7 months ago

Optus support personnel admitted yet on 15th of September problem with Optus Outgoing servers, and suggested Optus is looking onto solving the problem.
Well, 4 days later problem still not solved

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Raymond Lee

Sydney, Australia 7 months ago

Optus internet not available for 3 days. Please explain at least

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frank medina

Wollongong, Australia 7 months ago

optus internet very slow in Kogarah NSW

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Mac

Melbourne, Australia 7 months ago

Wireless internet down in Mt River Tasmania. Unable to find cause but very windy.

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Allan Padgett

Sydney, Australia 7 months ago

Microsoft Outlook email is not working today on my laptop. I look forward to normal service being resumed. It is a nuisance, but not a big one.

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Domenico Scidone

Adelaide, Australia 7 months ago

Is Optus down in postcode 5556?

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Heather Kate Atkinson

Adelaide, Australia 7 months ago

no mobile coverage when will it be back up ?

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Sam

Officer, Australia 11 months ago

No reception

Latest optus.com.au screenshot
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Frequently Asked Questions

It seems that the website Optus.com.au might be experiencing temporarily outage

If your Optus, is running slow, it could be because of various reasons such as an old version, bad internet connectivity, or it could not be working properly with your device.

We suggest updating it and disabling extensions or ad-blockers. You can also try using a different browser.

If you see an error message from Optus, it could be because of different problems such as server issues, outdated software, or compatibility problems.

To fix it, check if there is an update available for the app or website. Also, make sure your device's software is up to date.

HTTP response status code is a 3-digit number that tells you if a request to a website or app was successful or not.

There are four types of codes: 2XX (successful), 3XX (redirect), 4XX (browser error), and 5XX (server error).

These codes help developers and users know what's happening and what to do next if there's a problem.

The HTTP response time technically measures how much time it takes for a website to load after you click on a link or type in its web address.

Knowing about HTTP response time can help you identify slow-loading websites and take action to improve your browsing experience.

When you can't load any content on Optus, it might be due to slow internet or issues with the content provider. Try to reset your router to improve your connectivity.

When many people are using Optus's app or website at the same time, it can cause issues. Try using it again during less busy times. You can also try using Incognito mode to see if it works.

Sometimes, you may have trouble using it due to issues with its code or design. Try changing your device's accessibility settings or you can also try using a different browser or device.

It could be because of wrong login information or problems with the app or website's code. Try resetting your password, checking your login details, or reaching out to their customer support for help.

If all else fails, please feel free to report the problem to us so we can investigate it further. You may also check if other users are facing the same issue on our website.